1. Information We Collect
We may collect the following information:
Personal Information
- Name
- Phone number
- Email address
- Delivery address
- Billing address
- Account login information
- Business name
- Store name
- Seller, reseller, dealer, or dropshipper information
Order and Transaction Information
- Product orders
- Cart details
- Payment method
- Delivery status
- Refund or return requests
- Commission, payout, or earning records
Technical Information
- Device type
- Browser type
- IP address
- Login activity
- Cookies
- Website usage data
- Security logs
2. How We Use Your Information
ItnaMarket may use your information to:
- Create and manage your account
- Process orders and deliveries
- Confirm payments and transactions
- Provide customer support
- Manage seller, reseller, dealer, and dropshipper services
- Calculate commissions, payouts, and partner earnings
- Improve website performance and user experience
- Send order updates, OTP, SMS, email, or notifications
- Prevent fraud, fake orders, abuse, and security risks
- Follow legal and regulatory requirements
3. Sharing Your Information
We do not sell your personal information.
We may share necessary information with trusted parties only when needed, such as:
- Sellers or suppliers for order processing
- Delivery or courier companies
- Payment gateways and mobile banking services
- SMS or email service providers
- Hosting and technology service providers
- Legal authorities when required by law
Only the information needed for the service will be shared.
4. Cookies and Tracking
ItnaMarket may use cookies and similar technologies to:
- Keep users logged in
- Remember preferences
- Improve website performance
- Understand visitor activity
- Protect accounts from misuse
Users may disable cookies from browser settings, but some website features may not work properly.
5. Data Security
We take reasonable steps to protect user information from unauthorized access, loss, misuse, or disclosure.
However, no online platform is 100% secure. Users should keep their passwords, OTP, and account details private.
6. User Responsibilities
Users are responsible for:
- Providing accurate information
- Keeping login details safe
- Not sharing OTP or password with others
- Updating account information when needed
- Reporting suspicious activity quickly
7. Data Retention
We may keep user information as long as needed to:
- Provide our services
- Maintain order history
- Resolve disputes
- Prevent fraud
- Follow legal, tax, accounting, or business requirements
When information is no longer needed, we may delete or anonymize it.
8. Marketing Communication
ItnaMarket may send promotional messages, offers, updates, or business information by SMS, email, phone, or platform notification.
Users may request to stop marketing communication where applicable. However, important order, account, security, and payment messages may still be sent.
9. Children’s Privacy
ItnaMarket is intended for business, marketplace, and shopping use. Users under the legal age should use the platform only with permission and supervision from a parent or guardian.
We do not knowingly collect personal information from children without proper consent.
10. Third-Party Links
Our website may contain links to third-party websites, payment services, courier services, or partner pages.
We are not responsible for the privacy practices, content, or security of third-party websites.
11. Your Rights
Depending on applicable law, users may request to:
- Access their personal information
- Correct wrong information
- Update account details
- Request deletion of certain data
- Ask questions about how data is used
Some information may need to be kept for legal, security, order, or business reasons.
12. Changes to This Policy
ItnaMarket may update this Privacy Policy at any time. Updated policies will be posted on the website.
Continued use of ItnaMarket means you accept the updated Privacy Policy.
13. Contact Us
For privacy questions, complaints, or data requests, contact:
ItnaMarket
Website: itnamarket.com
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Business Address]